Here are some common questions that you might have. If you don’t find what you’re looking for, please write to us and we’ll be happy to address your query!
Frequently Asked Questions
How will my small contribution make a difference?
Our Core Team started Tap To Smile with just Rs. 100. Today, we’re an organization that has impacted millions of children across India. But we could never have done this without YOU.
Every drop in the ocean counts. No matter how small you think your contribution may be, we assure you that it’ll make a big difference to children’s lives.
Are donations to Tap To Smile tax exempt?
Yes – all donations to Tap To Smile are 50% exempt from tax under section 80G of the Income Tax Act. Tax exemption is valid only in India.
How will I get a tax exemption certificate for my donation?
We will send across your donation receipt either by email or on your address – this receipt is eligible for tax exemption and can be shared with the Income Tax authorities. If you’ve changed your email ID or your address, please contact us with the updated details.
Are my online donation transactions secure?
Absolutely. We have stringent security measures in place to ensure that critically sensitive information, such as your personal information and your credit/debit card details, are protected. These measures include:
Encrypting all your personal information before being transmitted over the Internet. This guarantees that your information is inaccessible to any third party.
Using industry standard SSL Encryption Technology for data encryption. We are certified as a VeriSign Secure site. VeriSign is a leading US-based Net Authentication Agency which certifies that a site’s transactions are secured by SSL encryption.
Does Tap To Smile accept cash donations?
No – we do not accept any cash donations in the interest of transparency and accountability. If you’d like to donate, you can do so through any of the ways listed here.
What are the other ways I can donate?
If you’d like to donate offline, you can do so through any of the following ways:
Cheques/Demand Drafts: You can send these to us either directly or contact us for a pick up.
Telephone: Call us on +91 78766 02339 and use our secure IVRS (Interactive Voice Response System) to donate using your credit card.
UPI Code: Scan our UPI code from any of the payment apps on your phone to donate. Once you’ve done so, write to us at email@example.com with your transaction number and personal details like name, email ID, mobile number and PAN number so that we can issue your tax exemption certificate.
NEFT/RTGS/IMPS: Transfer amount via NEFT/RTGS/IMPS on bank details provided by Tap To Smile volunteers to donate. Once you’ve done so, write to us at firstname.lastname@example.org with your transaction number and personal details like name, email ID, mobile number and PAN number so that we can issue your tax exemption certificate.
How does Tap To Smile raise its funds?
We raise the funds that we need for our work with the help of kind individuals like you as well as through CSR grants by corporates and institutions.
How does Tap To Smile choose the projects it supports?
Our rigorous selection process is based on the values of trust, transparency and accountability. We screen all the applications we receive, make a shortlist basis the robustness of the applicant’s current operations and number of years of experience and conduct a field visit to evaluate shortlisted applicants and extensively debate our findings internally. Those applicants who meet all our criteria are recommended for approval by our board of trustees.
Does Tap To Smile receive government funding?
As an NGO, we do not receive any direct government funding. However, the government has extended certain tax and duty exemptions to us to help us minimize our costs.
Why doesn’t Tap To Smile disclose the names of beneficiaries to donors?
We believe that children are entitled to their privacy as well and we take their need for anonymity very seriously. However, while the names of children are withheld, we encourage you to visit our projects so that you can experience the impact your donation is being able to create!